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FAQs

How do I set up my office phone?

Visit the Office of Information Technology’s website for an overview of phone services and features, including voicemail setup. 

How do I request office supplies? 

Before requesting new supplies, please check with colleagues to see if the items you need are already available. If you’re unable to find what you need, reach out to your manager for support.

Who do I ask for general help?

Please speak to your supervisor or your department’s senior management team member. The DELTA/NCSCaLE HR team is available to assist at delta-ncscale-hr@ncsu.edu.

How do I use the group-mckannounce@ncsu.edu listserv?

View the NCSCaLE Communication Guidelines document

  • Communications within group-mckannounce@ncsu.edu should practice discretion and respect to support the overall experience of transparency and appropriate privacy.
  • University-wide communications are sent to our individual campus email addresses.
  • Similarly, business communications from NCSCaLE senior management (information that is relevant for the entire division, emergency information) will be sent to the division list (group-mckannounce@ncsu.edu).
  • Other communications using group-mckannounce@ncsu.edu will use the following protocols/approval process:
    • Directors: Use discretion prior to sharing communication with all staff.
    • Managers and Individual Contributors: Notify their manager if a communication needs to be disseminated to the entire organization. The manager will discuss the communication with their unit director for dissemination.
    • HR Team: The HR Team will share important information with all staff. Prior to sharing a communication, discussions with the Vice Provost and/or Senior Management Team may need to occur; the HR team will use discretion before sending information to all staff where prior communication was not warranted.

What are some restaurants close to the McKimmon Conference and Training Center?

Details on all dining options and locations can be found on the Campus Dining website. Additionally, Centennial Campus has food truck dining options.

What is REPORTER?

REPORTER is the NC State Registration Platform for Non-Credit Activity and Required Training. The REPORTER application is a cross-university solution for tracking, managing and reporting non-degree credit activities such as safety training, professional development, certificate programs, youth activities and more.

How do I recognize my peers?

See the Awards and Recognition page for more information.

When is the university closed?

See the university holidays and closings calendar and the academic calendar.

When do I get paid?

View the university payroll schedules. Note that you will need to log in with your Unity ID and password. 

The Payroll Guide for Employees is a comprehensive guide on the NC State employee payroll processes, explaining topics such as employment taxes, different income types, W-2 statements and calculating net pay.

How do I add the wellness room to my Google Calendar?

  1. In Google Calendar, click the “+” icon next to “other calendars” on the left-hand side. 
  2. Choose “Browse resources.”
  3. Find “MCK” or any other building you are interested in and click the row to show the rooms.
  4. Click the check box for those to which you want to subscribe.

Where can I find NC State’s virtual background generator?

Visit the free NC State background generator webpage.

Who do I contact for help with technology, such as issues with my laptop or desktop?

NCSCaLE IT Services provides day-to-day technical needs for NCSCaLE staff. We are your first stop for finding solutions to common problems, routing of complex issues and the point of contact for technology-related purchasing.

The quickest way to reach us is to email mckimmon_it@ncsu.edu, detailing the issue or request you may have. Other methods of contact may delay us from providing efficient service.

How do I make my Google Calendar visible to NCSCaLE staff?

You are encouraged to make your calendar details visible to your manager. You are not required to share calendar details with NC State or the public. However, if you regularly meet with NC State colleagues outside of NCSCaLE, consider making your calendar viewable to them. The default setting for events will show as “busy”. 

View the directions on configuring your calendar to update the default setting.

How do I change my Unity password?

  • Start by visiting go.ncsu.edu/change-password and follow the directions. 
  • PC users should reboot immediately after a password change.
  • Mac users will also reboot immediately with additional steps:
    • Sign in with the new password.
    • The second prompt will ask for your previous password to sync with the local account. If you fail to enter your prior password successfully in this field more than three times, you may be locked out of your Mac.

How do I install applications on my computer?

Installation of applications at NC State must be approved before use. More information can be found on the Vendor Risk & License Management’s Clickwraps webpage.  

If you need help or have questions about software you’d like to use, start an inquiry via email to mckimmon_it@ncsu.edu.

More information: 

  • PC applications are found in the Software Center, which you can find or search for from the Windows Start menu.
  • Mac applications are located in the Self Service app found in the Applications folder.
  • iOS apps are also located in the Self Service app on JAMF-managed devices.

How do I verify and certify my technology assets?

  1. An annual email will go out to NCSCaLE staff with a list of assigned assets.
  2. The employee will review the assigned assets listed and confirm by replying to the email with a confirmation that the list is accurate or not, and stating the condition of each assigned asset.
  3. NCSCaLE asset managers will verify receipt of email replies and note any condition changes for each asset.
  4. If corrections need to be made, an asset manager will reach out for more information if needed.

View the computer use SOP for more information. 

Where can I find the Senior Management Team’s (SMT) meeting notes?

Review the SMT’s meeting notes to stay up-to-date. Reach out to your SMT member if you have any questions.

How do I add or edit my biography on the NCSCaLE website?

Submit a marketing and communications request form detailing your request to add/edit your bio.

How do I request vacation and sick time?

See the Wolftime page for more information on leave.

How do I request a flexible work arrangement?

Be sure to discuss first with your supervisor and view the flexible work webpage and NCSCaLE’s flexible and remote work guidelines.

How do I request a tuition waiver?

View guidelines and processes for obtaining a tuition waiver on the university cashier’s website.

Who is my business office partner?

Visit the business office partners directory.

How do I hire an instructor?

Quick Guide to Hiring Instructors